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You need to get to your next appointment. We can help.

Find out if you qualify for the Non-Emergency Transportation (NET) program today to help with your transportation needs. The NET program is designed to increase access to medical or counseling appointments for Medicaid eligible individuals.

  Request Transportation

Request for Non-Emergency Transportation Services (medical appointments, only)

To get started, please fill out the quick questions below. We'll provide you with a link to additional resources and a fillable program application.

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Transportation Services

About NET

Non-Emergency Transportation (NET) is a statewide program administered by Richland County Job & Family Services for Medicaid eligible customers. NET provides transportation to and from appointments with Medicaid providers.

Who Qualifies?

NET services may be provided to:

    • Customers eligible for and in receipt of a Medicaid insurance card
    • Residents of Richland County
    • Users of this service must be able to transfer from a wheelchair to a vehicle independently

What is included?

  • Transportation authorization may be in the form of bus tickets, gas vouchers, or taxi

When should transportation requests be submitted?

  • NET requests must be submitted 10 working days before transportation is needed

Apply for the NET program today.

Not sure if you're eligible? Contact us to find out!

Call 419-774-5400, option 3 

 

 

 

 

 

 

 

 

 

 

 

 

Application Approved?
You're Ready to Request Transportation.

Request Non-Emergency Transportation by following these steps:

documents, bus ticket, gas voucher

Fill out one of the following documents, based on your need:
documents, return, mail, email, fax, in person

Return Documents
  • Email: to Richland-Transportation@jfs.ohio.gov
  • Fax: 419-774-0051
  • Mail: 
    Richland County Job & Family Services
    171 Park Ave East
    Mansfield, OH 44902
  • Submit in person to:
    Richland County Job & Family Services
    171 Park Ave East
    Mansfield, OH 44902
cancel service, transportation

Need to Cancel?

Call the Richland County Job & Family Services Transportation Team at 419-774-5400 Option 3.

 

Phone: 419-774-5400 
Fax: 419-774-0051
Hours of Operation: Monday‑Friday
8:00am‑4:00pm
Call Center Hours: Monday‑Friday
8:00am - 3:30pm
Email Us:
Richland-ContactUs@jfs.ohio.gov

 

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